Welcome
Accordia certifies your communications, video appearances, signatures, and documents, turning them into legally valid evidence inside a single platform. Instead of scattering proof across mailboxes, signing tools, and file shares, it centralizes every digital interaction with a counterparty in one legal environment, compliant with the eIDAS Regulation and Ley 1/2025.
Day to day, you work with Cases — case files that group everything about one relationship: the people involved (Participants), the documents, and the certified actions that need to happen, often following a reusable Workflow. Every action you run adds a piece of certified evidence to the case.
What Accordia can certify
Section titled “What Accordia can certify”| What it proves | |
|---|---|
| Certified email | Sending, delivery, reading, and content — with a record and timestamp. |
| Certified video appearance | A recorded, transcribed meeting with unique links and OTP authentication. |
| Electronic signature | Simple, advanced, or qualified signature under eIDAS, with full cryptographic evidence. |
| Certified file exchange | The exchange and preservation of a document, via hash, metadata, and timestamp. |
Four kinds of action, one body of evidence. See Action Types for all seven kinds available inside a case, including certified postal notice (Burofax).
Signing in
Section titled “Signing in”Go to the login page and enter your username and password, then select Log In. If you’ve forgotten your password, use Forgot your password? to recover it.
Your dashboard
Section titled “Your dashboard”After signing in you land on your home dashboard. What you see depends on your role:
- Regular users see a classic dashboard with case-focused KPIs.
- Organization Admins see the same, plus organization-wide analytics.
- Super Admins see platform-wide analytics across all organizations.
For most users, the dashboard shows:
- A greeting and a short welcome message.
- KPI tiles: open cases, pending actions, participants, and reports signed.
- A Getting started checklist (see below).
- A Quick actions panel for jumping straight into a one-off action.
- A feed of recent activity.
The built-in getting-started checklist
Section titled “The built-in getting-started checklist”The app itself walks new users through these steps:
- Create your first case.
- Add participants.
- (Organization Admins only) Create templates.
- (Organization Admins only) Configure workflows & actions.
This wiki follows the same order — see the guides below.
Where things live
Section titled “Where things live”The main navigation depends on your role:
- Regular users: Home, Quick Actions, Cases, Participants.
- Organization Admins: the above, plus Workflows, and a Configuration section with Content Templates and Notification Templates.
- Super Admins: Home, Users, Organizations, Countries, Taxes, and Products & Pricing — platform administration rather than casework.
Where to go next
Section titled “Where to go next”- Certified Evidence — the idea the whole platform is built around; start here if you only read one page.
- What is a Case?
- Create your first case
- Create a Quick Action for a one-off task that doesn’t need a full case.
- Compliance & Legal Validity — eIDAS, Ley 1/2025, and what makes the evidence hold up.
- Glossary — plain-language definitions of the legal and technical terms.
Getting help
Section titled “Getting help”If you’re stuck, or you need API access or a change to your organization’s plan, contact the Accordia team:
- Email: info@accordia.com
- Phone: +34 640 85 59 21
- Web: www.accordia.com