Add a participant
You can add a participant two ways: as a reusable contact for your whole organization, or directly inside a case.
Add an organization-wide participant
Section titled “Add an organization-wide participant”- Go to Participants.
- Select Create Participant.
- Fill in their name, document/ID number, type (Person or Organization), country, address, phone, and email.
- Save. They’re now available to add to any case.
Add a participant to a case
Section titled “Add a participant to a case”- Open the case and go to its Participants tab.
- Select Add Participant.
- Choose Select from Existing Participants to reuse someone already in your organization, or Create New Participant to add a new one on the spot.
- Pick their role for this case: Physical Person, Association or Organization, Legal Representative, System User, or Other.
- Provide (or confirm) an address for this case — this is where signing invitations, communications, or certified notices will be sent.
- Save.
A participant can only be added to a given case once, and participants can’t be added or removed once the case is closed — see What is a Participant?.
